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FAQ

  • Q When will ship the order?

    A We will dispatch the odrder in 7 days when we get the confirmation of payment.
  • Q Do I need to pay for custom duties?

    A The custom duties are charged by importing companies. Though we cannot control this, we will help you to declare a lower value at customs. Therefore, our customers donot have to pay for customs duties or just need to pay for few. If you have special requirements for declared values, please explain to us before you place order.
  • Q Which shipment you can supply?

    A By sea, by air or by express (DHL, FEDEX, TNT)
  • Q How long does it take to my address?

    A Depending on which country you are in.
  • Q How can I trace my order?

    A We will send you the processing or the tracing number by e-mail.
  • Q If I was not satisfied with the products, can I return goods?

    A Yes, we offer exchange and repair service in the warranty time. Please contact us before return.

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